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Why IT Training Should Serve Beer

        posted by , August 16, 2011

Information Technology careers are a journey of constant discovery.

IT professionals are perpetually learning new technologies. More than that — many IT professionals need to solve problems on a daily basis. It's for these reasons that most IT professionals are self-learners who can pick up technical skills from peers, books and online sources.

When it comes to training — the best strategy for IT professions is to learn things that are difficult to self-learn. Much like drinking beer — the following training is best done in a social environment:

1. Cross Cultural Collaboration Training

Information Technology is a very multicultural industry. Cross-cultural communication is a daily challenge for most IT organizations.

2. Presentation Skills

IT professionals are frequently called upon to present complex topics to business and IT audiences.

3. Emotional Intelligence

IT is a far more collaborative profession than most people realize. Understanding and managing emotions in business scenarios is a key skill for IT professionals.

4. Business Training

If your IT people don't understand your business — you are in trouble.

5. Coaching And Mentoring

IT is skill-intensive. It's essential that IT professionals be adept at sharing their knowledge and transferring skills.

6. Assertiveness And Self-Confidence

It may sound cliché but it's generally true — IT professionals tend to be less assertive than their business peers.

7. Creative Problem Solving

Contrary to the popular perception that technical jobs are systematic and repetitive — IT requires creative problem solving skills.

8. People Management

People management training is not just for managers. IT professionals often have minor management responsibilities long before becoming managers (e.g. team leads).

9. Leadership and Influencing

If someone in your IT organization had a revolutionary idea would they be able to drive it forward and transform your business?

10. Critical Thinking

IT projects often fail. Projects are more successful when staff challenge misguided assumptions and approaches.

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