42 Emotional Intelligence Skillsposted by Anna Mar, February 23, 2013
Many people still roll their eyes when they hear the term Emotional Intelligence (EI).
Emotional intelligence is difficult to measure. It doesn't get respect like problem solving and reasoning.
Nevertheless, emotional intelligence is an important success factor in many professions. You wouldn't want to hire a sales person who is antisocial or a leader who can't influence emotions.
The following emotional intelligence skills are important business skills.
Core Emotional Intelligence1. Perceiving Emotions
2. Understanding Emotions
3. Using Emotions
4. Managing Emotions
Perceiving Emotions5. Self Awareness
6. Reading People
Understanding Emotions8. Self Assessment
9. Assessing the Emotions of Others
10. Attunement to Social Norms
11. Cultural Competence
Using Emotions12. Charisma
13. Gut Decisions
15. Social Skill
17. First Impressions
18. Body Language
19. Eye Contact
26. Building Rapport
27. Building Trust
29. Taking Criticism
Managing Emotions38. Controlling Disruptive Emotions
39. Controlling Impulses
This post is part of our Skills Inventory.
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